PRIVACY POLICY

Coils Australia is committed to protecting and respecting your privacy.

This privacy policy explains how we use any personal information we collect about you when you use this website (the “Site”). We may revise this policy and would recommend that you check the current version and the date of issue, located at the base of this document.

Topics:

  • Who are we?
  • What information do we about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Webserver data
  • Cookies
  • Your right to lodge a complaint with the supervisory authority
  • Other websites
  • Protection of children
  • Changes to our privacy policy
  • How to contact us

Who are we?

We are Coils Australia Pty Ltd, and we operate under the laws of State of Victoria, Australia, the location of our headquarters. Our company contact number is +61 3 9791 9200 and we are registered at Unit 4 Gateway Boulevard, Dandenong, Victoria, 3175, Australia.

Coils Australia Pty Ltd is the data controller responsible for your personal information processed via the Site.

What information do we collect about you?

When you use this Site, Coils Australia Pty Ltd collects statistical and usage information from your visit. Further details can be found within the Cookie policy section of this document. Where your personal information may be completely anonymised, we do not require a legal basis to use it as the information will no longer constitute personal information that is regulated under data protection laws.

We also collect personal information when you voluntarily complete customer surveys, provide feedback on our website and participate in competitions. Coils Australia Pty Ltd does not currently run such activity and in any future event you will be provided full, specific terms of data collection at the point of submission. It is in our legitimate interest to use any future, personal information you provide in this way in such a way to ensure that we provide the very best services to you.

Coils Australia Pty Ltd does collect website usage data via cookies. Further details on the specific cookies that are being used can be found within the Cookie policy document.

How will we use the information about you?

Coils Australia Pty Ltd does not collect any personal information about you on the Site other than usage data for analytical reasons, and we do not use this to identify any individual user. We do not store, have access to or use in any way personal information about you other than data related to your use of this Site.

As outlined, we will be collecting information about your activity on this website via cookies. Further details are in the Cookies section of this document.

Marketing

Coils Australia Pty Ltd may be contacting you or be performing marketing activities which might directly target you.

The information on any relevant cookies will be located within the Cookie policy. Further information on how to define the Google ad settings on your device can be found here: https://www.google.co.uk/policies/privacy/ads/.

Additionally, Coils Australia Pty Ltd directly perform or engage in ‘retargeting’ or ‘remarketing’ activities, a technique which uses your online activity to customise offers, promotions or content for you on other websites. If this website is used as part of the remarketing activity, then information on any associated cookies will be found within the Cookie policy.

Access to your information and correction

As outlined within this document, Coils Australia Pty Ltd may collect or store any identifiable personal information about any individual. If you have any concerns that Coils Australia Pty Ltd is holding any information which might identify you, then you have the right to request a copy of the information that we hold about you. Further information about data rights is set out below.

To get in contact please email or write to us using the details found within our Contact Us Information page. We may make a small charge for this service.

Webserver data

When you visit the Site, as is usual on almost all websites, our server automatically collects information such as your IP address, the date and time of each visit to our website, how much data was processed and the pages visited on our website. We use this information to improve your website experience and do not use this information to identify you.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track usage of the website and to compile statistical reports on website activity.

Further information on the cookies deployed, how they’re used and their retention period can be found within the Cookie policy document located on our website.

Other websites

The Site may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their specific privacy policies.

Protection of children

The Site is not addressed to children and young people under the age of 16. Children and young people under the age of 16 may not transmit any personal data over the Internet without the consent of their parent or guardian.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this Site.

Your right to lodge a complaint with the supervisory authority.

If you have a concern about any aspect of our privacy practices, you can report it to your local data protection regulator. The full list of local data protection authorities can be found at oaic.gov.au (Australia) and ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080 (Europe)

Please contact us if you have any questions about our privacy policy or our commitment to protecting your data. Our contact details are located on our website.

This document has been reviewed and revised in accordance with the introduction of the General Data Protection Regulation (GDPR).